Q4. Mandate Management

The following table will assist you in planning a successful management system and follow-up sessions with your seller.

As a Property Practitioner, you are responsible for updating the HUB with all your interactions and management of your listings.

9 Week Marketing Procedure

Property Practitioner   Property    
Week Day By Whom Action CHECK
Week 0 and 1   Property Practitioner Co-Write copy. Client input. Amenities, Schools, features and more  
    Property Practitioner Email seller’s copy to sign off  
    Property Practitioner Arrange/take photos and video (optional)  
    Property Practitioner Load onto website  
    Property Practitioner Send a thank-you note to the seller  
    Property Practitioner Post to Facebook Photo Carousel with Copy  
    Agent/Manager Boost on Facebook  
    Property Practitioner On market drops x 10 – 15  
    Property Practitioner Board on Property  
    Property Practitioner Upload Mandate and FICA docs to Hub  
    Property Practitioner Upload listing sheet to Hub  
    Property Practitioner Email listing to seller  
    Property Practitioner Open WhatsApp Group with seller  
Week 2 Monday Property Practitioner /Admin If the mandate is open email agents  
  Tuesday Property Practitioner Arrange Show House  
    Property Practitioner Place on Show on GH website  
    Property Practitioner Instagram Post GH website link  
  Wednesday Property Practitioner Email possible buyers  
    Property Practitioner Showhouse Drops x 10-15  
  Thursday Property Practitioner Update Seller – give feedback  
    Property Practitioner /Admin Open hour for GH agents  
  Friday Property Practitioner Review photos and advert  
    Property Practitioner Seller feedback  
    Property Practitioner Update notes on HUB  
    Property Practitioner On Show Event on Facebook with photos  
    Property Practitioner /Manager Boost On Show event with Manager  
  Saturday Property Practitioner Boards On Show 12h00  
  Sunday Property Practitioner On Show. On show register. SMS to buyers after  
Week 3 Monday Property Practitioner Follow up Show House buyers email more info  
    Property Practitioner Update Seller  
    Property Practitioner Showhouse clients captured on Hub  
    Property Practitioner Show House success report to the seller  
  Tuesday Property Practitioner Check agent zone stats if on P24  
    Property Practitioner Facebook stats check  
    Agent/Manager Motivate featured listing  
  Wednesday Property Practitioner Get comments from agents and inform Seller  
    Property Practitioner Agents feedback captured on HUB  
  Thursday Property Practitioner Share GH website link on Facebook  
    Property Practitioner Share on Community Facebook Pages  
    Property Practitioner Update follow up note on HUB  
  Friday and Weekend Property Practitioner Viewings  
Week 4 Monday Property Practitioner Check Agent Zone Stats  
    Property Practitioner Check Facebook Stats  
    Property Practitioner Email stats to seller  
  Tuesday Property Practitioner    
    Property Practitioner /Manager    
  Wednesday Property Practitioner List to Facebook Marketplace  
  Thursday Property Practitioner Seller Feedback and price counsel  
    Property Practitioner    
    Property Practitioner Update follow up note on HUB  
  Friday Property Practitioner Viewings etc  
Week 5 Monday – Friday Property Practitioner Reduce Price with seller input  
    Property Practitioner Reload on HUB  
    Property Practitioner Review all stats  
    Property Practitioner Remove off Facebook  
    Property Practitioner New Facebook Slideshow  
    Property Practitioner /Manager    
Week 6 and 7 Monday – Friday Property Practitioner Arrange new show house  
    Property Practitioner Show House drop  
    Property Practitioner Change photos all websites order  
    Property Practitioner Do new Facebook post  
    Property Practitioner Show House Event on Facebook  
    Property Practitioner Normal Show House procedure as Week 2  
    Property Practitioner /Manager Boost On Show event with Manager  
    Property Practitioner Update follow up note on HUB  
    Property Practitioner Review all stats  
    Property Practitioner Redo action of week 2 and Week 3  
Week 8 Monday – Friday Property Practitioner /Admin Request featured listing  
    Property Practitioner /Team Remind the team of the listing  
    Property Practitioner Prepare for a new mandate  
    Property Practitioner Take new photos  
    Property Practitioner Update follow up note on HUB  

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