D. Franchisee Responsibility

1. Franchisee Responsibiity – Overview

Our Franchisees are the heart and soul of our business and it is our desire and hope that we in turn are a great benefit to them as a Franchisor. We believe in our Franchisees, and believe they make a difference in the world in which we live. In developing a relationship with our Franchisees, we desire to help them be passionate about their business and inspire their teams by treating them with dignity...

2. Franchise Agreements

There are three franchise divisions within the Golden Homes organisation and any Franchisee wishing to operate any division must enter into a separate agreement for each, as they differ in fees and management processes. 1. Residential Franchise Agreement This agreement covers all residential property sales including plots and farms within the allocated franchise zone. The average franchise zone...

3. Masterfile Information Form

In keeping with FICA and CPA requirements, the attached form together with all the relevant FICA documents are required to be submitted to Head Office for record purposes. Copy of ID. Proof of Residence. Copy of Income Tax verification. FFC. The Franchisee will provide the Franchisor with an annual tax clearance certificate which is to be uploaded to the Franchisee’s Personal...

4. Franchisor Step-in Right

As a Franchisor, it would always be our goal to assist any of our Franchisees who are experiencing problems, be they financial, technical, or managerial, and to resolve these long before any step-in right becomes necessary. The Franchisor’s step-in right is a protective right giving the Franchisor authority when the Franchisee is in breach of contract or in the process of going insolvent. The right is...

5. Disputes

Disputes are those arguments that we all strive to avoid; however, conflicts can arise and as a result cause disputes. Therefore, a guideline to manage disputes is necessary. Legal disputes can become very expensive and the ability to avoid the need to go to attorneys and courts to resolve the dispute will ultimately eliminate such costs. The following dispute procedures have been put in place to assist...

6. Registration Requirements

There are a number of institutions with which a Franchisee is required to be registered. These requirements need to be in place within 90 (ninety) calendar days of the franchise agreement being signed. The Franchisor will assist wherever necessary to facilitate the process, provided that the franchisee has attempted to follow the procedures...

7. EAAB (Estate Agency Affairs Board)

The EAAB gives a prospective franchisee/agent 90 days in which to complete their registration with them. It is essential to follow their procedures exactly and to have all relevant documentation in place BEFORE attempting to do the registration. The following documentation is required to register the Company, known as the Firm by the EAAB: Certified copies of all directors’/Principals’ ID....

8. SARS

Have your bookkeeper/auditor register you with SARS with regards to the following: Income Tax. PAYE - pay as you earn. UIF- unemployment insurance fund. SDL- skills development levy. VAT (If applicable)- value added tax 15%. Provisional tax is not a separate tax from Income Tax. It is a method of paying the income tax liability in advance, to ensure that the taxpayer does not have a...

10. FIC (Financial Inteligence Centre)

An Estate Agency is considered to be an accountable and reporting entity. It is required by law to register with FIC (Financial Intelligence Centre). Once registered, you will be given an “AI” number. This number will be required by your auditor before they can complete the EAAB Audit reports. Failure to register with FIC or to update changes is an offence and may result in imprisonment for a period...

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